Effective Date: October 2025

1. Overview

Welcome to FurFusion (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website fur-fusion.com (the “Site”) and the purchase of products offered by FurFusion. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

2. Eligibility

By using this Site, you confirm that you are at least 16 years old or accessing the Site under the supervision of a parent or legal guardian. We do not knowingly collect personal information from anyone under this age.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not misuse the Site, attempt to interfere with its functionality, or engage in any activity that could damage or disable our servers or networks.

4. Products and Services

FurFusion currently sells physical pet products through our online store. In the future, we may offer digital subscription-based services such as our AI Vet program. All descriptions, images, pricing, and availability are subject to change at any time without notice.

5. Orders and Payments

All purchases made through our Site are subject to product availability and acceptance of your order. We accept payments through Stripe (including Mastercard, American Express, Klarna, and Link) and PayPal. You agree to provide current, complete, and accurate payment and billing information for all purchases made via our Site.

6. Pricing and Taxes

All prices listed on the Site are in U.S. dollars and include applicable taxes. Shipping charges will be calculated at checkout based on your delivery address. We reserve the right to modify pricing without prior notice.

7. Shipping and Delivery

Shipping is available to North America and Europe. Delivery times and carriers may vary depending on your region. Please review our Shipping Policy for complete information.

8. Returns and Refunds

We accept returns within 30 days for unused, unopened, or damaged items. Certain items such as grooming tools, opened food, and sale products are non-returnable. For more details, please review our Return Policy.

9. Future Subscription Services

FurFusion may introduce a subscription-based digital service (“AI Vet”) in the future. These services will be billed monthly and subject to separate terms and conditions, which will be made available before enrollment.

10. Intellectual Property

All content, designs, logos, graphics, text, and images on this Site are the intellectual property of FurFusion or its licensors. You may not copy, reproduce, distribute, or create derivative works from any part of the Site without our prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, FurFusion shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our Site or products, even if we have been advised of the possibility of such damages.

12. Disclaimer of Warranties

All products and services provided through our Site are offered “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that our Site will be uninterrupted, error-free, or free of harmful components.

13. Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Kentucky, USA, without regard to its conflict of law principles.

14. Changes to These Terms

We may update or modify these Terms at any time without prior notice. The revised Terms will be posted on this page, and your continued use of the Site after such changes constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us via email or our contact form at support@fur-fusion.com.

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